Terms and Conditions

  1. Council will no longer mail paper Animal notices to you, or any person to whom paper notices for the nominated animal were previously sent.
  2. All future Animal notices will be in the form of a PDF attachment to an email sent to the address nominated by you.
  3. You must advise any other person to whom the paper Animal notices are currently being sent that they will no longer receive a paper Animal notices as a result of your request. Council will not be responsible for providing this notification.
  4. You must check your nominated email address for Animal notices before the respective payment due dates of each notice.
  5. You agree that you are deemed to have received the email when it reaches your internet service provider, whether or not you have opened or read the email.
  6. You agree that you will retain the Animal notice information yourself electronically or by printing it. Council will not reissue notices that have been emailed.
  7. You can withdraw your request for email delivery of Animal notices at any time by deregistering on Council’s website.
  8. You are responsible for keeping your email address up to date with Council. If you change your email address you must deregister and reregister with your new details.
  9. The delivery of Animal notices via email will be cancelled if any owner of the nominated animal or their authorised agent requests cancellation.
  10. Upon withdrawal or cancellation of the email delivery service, Council will commence sending paper Animal notices to the last advised mailing address for that animal.
  11. If Council receives a ‘bounce-back’ notification from your email address, a paper Animal notice will be sent to your last advised mailing address for the animal. If two or more consecutive ‘bounce-backs’ occur, Council may cancel the request for email delivery of notices for that animal. An ‘out of office’ notification will not be considered a ‘bounce-back’ notification.
  12. In the event that debt recovery is required on animal accounts, these notices will be posted to the last recorded mailing address for that animal.
  13. Pursuant to the provisions of the Electronic Transactions Act 2000 you given consent to the information being sent by means of an electronic communication.

Using an 'out of office' or similar notification for change of email address will not be deemed sufficient to have advised Council for a change of email address as Animal notices notices are sent from a mailing house and not directly from Council.

PLEASE NOTE: by registering to receive notices by email, this will only apply to all future notices. Council is unable to email any previous notices to you.

Privacy Statement

The personal information on this form is required by Council for updating records. We will only use your personal information for this and related purposes. If this information is not provided, we may not be able to deal with this matter. You may access and/or amend your personal information at any time. How we use this information is explained in our Privacy Policy, which is also available at our Council offices.